SettleIndex selected for Lloyd’s Lab Cohort 6. Find out more.

Data Security & Privacy

SettleIndex was built to handle confidential data. Application security is periodically audited by a third party and client data is completely private. Data is stored on AWS servers, providing the highest levels of physical and infrastructure security.

Application Security

Penetration Testing

The application has been audited for security by a CREST certified penetration testing provider. In the latest report, there were no outstanding security issues.

Multi Factor Authentication

Multi-factor authentication is mandatory on all accounts. We operate email and password authentication, followed by a one-time security code sent via SMS. Users are unable to access accounts without both the password and the security code.

Privacy by Design

The application was built to handle sensitive and confidential information and we practice privacy by design. Users must take specific steps to share data with other users.

Restricted Visibility

Employees and contractors have no access to client data.

Mozilla Observatory

The application scores A+ on the Mozilla Observatory Security Scan. 

Secure Infrastructure

SettleIndex is a cloud application hosted on infrastructure owned and operated by Amazon Web Services (AWS), providing the highest levels of physical and infrastructure security. AWS is utilised by the US and UK governments and is widely recognised.

Encrypted Data

All user data is fully encrypted at rest using 256-bit Advanced Encryption Standard (AES-256). We follow industry best practices and widely accepted recommendations to minimise security risks.

Automated Testing

Data security is a key part of our application development and under continuous review. We have automated tests in place whenever code is updated to ensure access control and visibility of data cannot be compromised by accident or oversight.

Third Party Sub-Processors

As part of our application development, we utilise third-party software providers to give the best possible customer experience. When agreeing to the Terms of Use, a user is agreeing to the sharing of certain information with third-party sub-processors that are vital to our functionality. Client case data is never shared with these third parties.

Analytics

Users of the application are monitored in an anonymised way for the purposes of improving the software. Individual actions within the application are not monitored, with the exception of recording sign in dates for audit and security purposes.

Data Location

Data is stored in centres located in London, UK.

Policies

Terms of Use

We use cookies in the provision of the application and associated support and analytics services. Please find our full Cookie Policy here: https://settleindex.com/cookies/.

Privacy

Usage of the application is subject to the terms of use which can be found here: https://settleindex.com/terms/

Cookies

Please find our full privacy policy and data protection policy here: https://settleindex.com/privacy/

Compliance

GDPR

SettleIndex is compliant with the EU’s General Data Protection Regulation (GDPR) with a privacy by design architecture and clear privacy policies for visitors and users.

Data Protection Officer

The Data Protection Officer (DPO) is Zachary Best. The data controller is SettleIndex Ltd, and Zachary Best is the representative in the EEA. Contact details can be found below.

Data Retention

In accordance with GDPR, data associated with any account can be permanently removed upon request. Data collected by clients with trial accounts is not subject to analysis.

Product
Solutions

Create financial models for disputes and make informed, risk-based decisions.

Change legal process and culture through data-driven risk management

Create KPIs for lawyers and get visibility through visual dashboards and alerts.

Inform litigation strategy and demonstrate a value driven approach.

Collect structured data on litigation and drive innovation in ways of working.

Make commercial decisions on settlement and reduce legal spend.

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